Mod Troubleshooting

Mods acting up? Work through these steps before submitting a ticket.

1 In-Game Mod Refresh TRY FIRST ▼

Launch ARK and go to Mods List → Installed Mods. Select and Uninstall / Delete the problem mod(s) — or all of them if you're not sure which one is the culprit.
Fully close ARK after uninstalling. Don't rejoin yet.
Relaunch ARK and rejoin the server — mods are automatically re-downloaded when you connect. If you suspect a bad local copy, make sure it's uninstalled from Installed Mods first, then rejoin to grab a fresh one.

If the problem persists

2 Manual Cache Clear DEEPER FIX ▼

Close ARK completely before touching any files.
Navigate to your ARK install folder:
...\ARK Survival Ascended\ShooterGame\Binaries\Win64\ShooterGame\Mods\
Inside the Mods folder, delete the contents of the numbered subfolder(s) (e.g. 83374), or delete the subfolder(s) themselves. Do not delete the base Mods folder.
Verify your game files:

STEAM Right-click ARK in your Library → Properties → Installed Files → Verify integrity of game files

EPIC Click ··· next to ARK → Manage → Verify
Relaunch ARK and rejoin the server — mods will re-download automatically.

1 In-Game Mod Refresh TRY FIRST ▼

Launch ARK → Mods List → Installed Mods. Uninstall the problem mod(s).
Fully close ARK without rejoining yet.
Relaunch ARK and rejoin the server — mods are automatically re-downloaded when you connect. If you suspect a bad local copy, make sure it's uninstalled from Installed Mods first, then rejoin to grab a fresh one.

If the problem persists

2 Full Mod Data Reset DEEPER FIX ▼

Close ARK.
Go to My games & apps → ARK → Manage game and add-ons.
Select Saved data → Reserved space → Clear reserved space. This wipes all locally cached mod data.
(Optional — for stubborn issues) Power cycle your console: hold the power button for 10 seconds, unplug for 1–2 minutes, then restart.
Relaunch ARK and rejoin the server — mods will re-download automatically.

⚠ Clearing reserved space removes all locally cached mod data. Rejoin the server after this step and mods will re-download automatically.

1 In-Game Mod Refresh TRY FIRST ▼

Launch ARK → Mods List → Installed Mods. Uninstall the problem mod(s).
Fully close ARK without rejoining yet.
Relaunch ARK and rejoin the server — mods are automatically re-downloaded when you connect. If you suspect a bad local copy, make sure it's uninstalled from Installed Mods first, then rejoin to grab a fresh one.

If the problem persists

2 Full Cache Clear (Safe Mode) DEEPER FIX ▼

Close ARK.
(Optional check) From the PS5 home screen, highlight ARK → press Options → Manage Game Content. Remove any mod-related items if they appear.
Power off your PS5 completely. Then hold the power button until you hear two beeps (about 7 seconds) to enter Safe Mode.
Connect your controller via USB and press the PS button.
Select option 6: Clear Cache and Rebuild Database → Clear System Software Cache and confirm.
Your PS5 will restart. Relaunch ARK and rejoin the server — mods will re-download automatically.

⚠ Safe Mode option 6 clears system software cache only — it does not delete your saved games or game data.